PPW Shipping & Returns Policy
Please read our shipping and returns policy carefully before placing an order.
Shipping
Delivery Area
United Kingdom only (MVP stage).
Dispatch Time
Orders are typically dispatched within 1–3 working days.
Delivery Time
Estimated 2–5 working days depending on location.
Shipping Charges
Displayed at checkout before payment.
Failed Delivery
If delivery fails due to incorrect details, additional charges may apply.
Returns Policy
This is a trade-only platform.
We accept returns only for:
- Damaged goods (reported within 48 hours)
- Incorrectly supplied items
We do not accept:
- Change-of-mind returns
- Opened consumables
- Clearance or Weekly Deal stock (unless faulty)
To report an issue, contact: info@proprocure.io